Privacy Policy

At GREENNOOK Store (“we,” “our,” “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information from you when you use our website or place an order:

  • Personal Information: Name, billing and shipping address, contact number, and email address.

  • Payment Information: Payment method details (processed securely through trusted payment gateways; we do not store your complete payment details).

  • Order Details: Products purchased, order history, and preferences.

  • Website Usage Data: IP address, browser type, pages visited, and time spent on our site.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and deliver your orders.

  • To communicate order updates, shipping details, or promotional offers (only if you opt-in).

  • To improve our products, services, and website experience.

  • To comply with legal requirements.

3. Payment & Shipping Policy

  • Orders are processed only after payment is received in full.

  • Shipping will be initiated within 4–5 business days after payment confirmation.

  • Delivery typically takes 2–4 weeks, depending on your location within India.

  • We ship plants and pots across India with utmost care to ensure they arrive in healthy condition.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties.
We may share your details only with:

  • Shipping & Delivery Partners for fulfilling your order.

  • Payment Gateways for secure transaction processing.

  • Legal Authorities if required by law.

5. Data Security

We implement appropriate security measures to protect your personal and payment information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but some features of our website may not function properly.

7. Your Rights

You have the right to:

  • Request access to your personal information.

  • Request corrections or updates to your data.

  • Opt out of promotional communications at any time.

  • Any legal Dispute related with order from Greennookstore or AD Deals will be conducted with District Court Thrissur. 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 Email: greennookstore@gmail.com
📞 Phone: +91 9400377656
🏢 Address: 5th Floor, Chowallur Tower, West Fort,Thrissur 680 004